Free Worldwide Shipping on all orders

FAQ & Help

Hey! If you have any questions on your order, shipping, discounts or anything really, contact us through email or phone:

support@jenellis.co

+1 270 551 2385

You will receive an answer as soon as possible!

Frequently Asked Questions

When do orders ship?

Orders ship within 1-3 working days.

Do you provide refunds?

Yes! Check our Refund Policy for more information.

How do I change my shipping address?

If we haven’t shipped your order yet, please send us an email immediately. We will try our best to update your address.

How do I track my order?

You can go to our tracking page here.

Do you charge sales tax or customs?

No, we do not charge tax, customs or shipping!

Do you ship to my country?

We ship to most countries worldwide!

Will my items arrive in one package?

We ship your packages as soon as they are ready to ship, this means they could arrive in different shipments. We do this so that you get your items at the earliest.

Can you gift wrap my package?

As of now, we aren’t able to gift wrap your package, but we can remove your receipts.

Mailing Address

4283 Express Lane,Casper, 82609, Wyoming, United States of America

270 551-2847